WHEN TO DIAL 9-1-1

EMERGENCY ASSISTANCE IS NOT AVAILABLE THROUGH THIS WEB SITE

 

In an emergency, call 911 immediately from any wired or wireless phone.

 

An emergency is any situation that requires immediate assistance from the police, fire department or ambulance. Examples include:

 

  • A fire
  • A crime, especially if in progress
  • A car crash, especially if someone is injured
  • A medical emergency, such as someone who is unconscious, gasping for air or not breathing, experiencing an allergic reaction, having chest pain, having uncontrollable bleeding, or any other symptoms that require immediate medical attention

 

Important: If you’re not sure whether the situation is a true emergency, we recommend calling 911 and letting the call-taker determine whether you need emergency help.

 

When you call 911, be prepared to answer the call-taker’s questions, which may include:

 

  • The location of the emergency, including the street address
  • The phone number you are calling from
  • The nature of the emergency
  • Details about the emergency, such as a physical description of a person who may have committed a crime, a description of any fire that may be burning, or a description of injuries or symptoms being experienced by a person having a medical emergency

 

Remember, the call-taker’s questions are important to get the right kind of help to you quickly.

 

Be prepared to follow any instructions the call-taker gives you. Many 911 centers can tell you exactly what to do to help in an emergency until help arrives, such as providing step-by-step instructions to aid someone who is choking or needs first aid or CPR.

 

Finally, do not hang up until the call-taker instructs you to.

 

If you dial 911 by mistake, or if a child in your home dials 911 when no emergency exists, do not hang up—that could make 911 officials think that an emergency exists, and possibly send responders to your location. Instead, simply explain to the call-taker what happened.

 

 

 

In an Emergency
UPCOMING EVENTS
CONTACTS

Cabell County 911 Mapping and Addressing Project 2020/2021

KICKOFF and Press Conference

CCERC-911, 129 Gallaher St.

April 1, 2021 @ 10:30am

National Telecommunicator Week April 11 - 17, 2021

Celebrating 58 years of dispatchers saving lives one call at a time.

  • email icon
  • Facebook Social Icon
  • Twitter
  • Instagram

Cabell County 911

129 Gallaher Street

Huntington, WV  25705

Administrative phone: 304-526-8555

Administrative fax:  304-523-0320

Non-Emergency Dispatch: 304-526-8444

Dispatch fax:  304-522-2422

If you have an emergency and you're calling from outside Cabell County, please call 304-526-8444 for assistance.

PROUD MEMBERS OF 
ncmec.jpeg
child passenger safety program cropped.j
WV APCO.webp
nena.png

Copyright © 2015 Cabell County 9-1-1 - All Rights Reserved